Lansky Art store policies
Returns and exchanges
In case of apparent defects in the work, dissatisfaction, existing damage to the product (in the structure), the buyer is protected by the options and deadlines contained in the Consumer Defense Code (Law 8.078/90).
We accept returns, exchanges and cancellations
Contact us within: 7 days after delivery
Ship items back within: 14 days after delivery
Request a cancellation within: 24 hours of purchase
The following items cannot be returned or exchanged
due to the nature of these items, unless they arrive damaged or
defective, I cannot accept returns for:
Buyers are responsible for return shipping costs.
In case of return, the value of the painting will be refunded via deposit,
with the exception of shipping.
If the item is not returned in its original condition,
the buyer is responsible for any loss of value.
Questions about your order?
Please contact me if you have any problems with your order.
Once the payment is approved (it usually takes place on the same business day for payments by credit card, but it can take up to 3 business days.
Lansky Art store keeps your payment information safe.
Lansky Art store never receives your credit card information.
We are not responsible for:
Delay in deliveries due to postal strike;
Incomplete addresses that make it impossible to deliver the painting;
For the cost of the second shipment of the work, if it returns due to “not being picked up by the recipient within the deadline”, whose cost of the new shipping must be paid by the buyer.
Customs and import taxes. Buyers are responsible for any customs and import taxes that may apply.
I am not responsible for delays due to customs.
This policy is effective from January/2021.